Say Hello to Exit Interviews: Leverage Value from an Employee's Parting Thoughts

A Live Webinar Sponsored by Park Avenue Presentations, Inc.

Thursday, June 28, 2018

1:30 pm - 3:00 pm ET
90 minutes

Register for Live Webinar: $219

Register for Live Webinar Plus Recording Download: $329

Register for Live Webinar Plus CD (includes shipping and handling): $369

Special Feature: If you register for this webinar and cannot attend, you will be able to access a one-time instant replay without charge for up to 90 days after the date of the webinar.

Bonus for Each Registrant:  The webinar speaker will answer one written question that you may submit by email within one week after the webinar.

Description

Exit interviews have the ability to enhance your human resource practices, but only if you create an effective exit interview process. Attend this webinar by HR consultant Jeffrey Russell to learn how to leverage the greatest HR value from exit interviews and develop a “next steps” plan for creating an effective exit interview process in your organization. An example exit interview will be shared as a catalyst for exploring what to include and not include in your exit interview questions. We’ll examine some of the challenging issues that you’ll need to address when developing an exit interview process.

Agenda

Some of the specific learning objectives that we’ll explore in this session include:

  • Define the purpose of exit interviews
  • Identify issues to include/exclude from your exit interviews
  • Explore exit interview issues and challenges such as timing, mandatory vs. voluntary, using surveys or interviews, who conducts them, confidentiality
  • Develop strategies for extracting useful, actionable information from your interviews
  • Examine the most effective exit interview practices
  • Discuss why “exit” interviews are actually too late and why conducting “stay” interviews might be a better strategy
Faculty

Jeffrey Russell, co-director of Russell Consulting, Inc., specializes in helping organizations achieve great performance while successfully responding to the challenges of continuous change. With a focus on leadership, strategic thinking, leading change, and performance coaching, Jeff has worked internationally with organizations as diverse as Fortune 500 firms, public sector organizations, and small family businesses. Jeff received his Masters in Industrial Relations from the UW-Madison. It is at UW-Madison where he serves as an adjunct faculty member for the Wisconsin Certified Public Manager Program, Small Business Development Center, and School of Engineering.

Jeff is a frequent presenter at local, national, and international conferences. Recent presentations include the International American Society for Training and Development (ASTD) Conferences; Jamaica Employers Federation Conventions; and various Society for Human Resource Management's state annual conferences.

Jeff and his wife and business partner Linda have co-authored nine books. Recent titles include Leading Change Training, Strategic Planning Training, Change Basics, Ultimate Performance Management, Engage Your Workforce, and most recently, Fearless Performance Reviews (McGraw-Hill, 2014).

To find out more about Jeff's consulting, training, and writing, visit his website: www.RussellConsultingInc.com.

CONTINUING EDUCATION INFORMATION


Continuing HRCI Credit



This program has been pre-approved for 1.5 hours of General recertification credit hours through the HR Certification Institute. Use of the seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

Continuing SHRM Credit


Park Avenue Presentations is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org

Webinar Overview

* 90 minutes (Travel Free) delivered over the Internet.
* Unlimited listeners per connection - bring the entire department.
* Q&A session with the expert.

This event will be presented live with a PowerPoint presentation to be viewed on your computer. You may listen to the audio of the webinar by telephone or through your computer. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.

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