Manage Multiple Generations in Your Workplace — Learn Generational Literacy

Thursday October 11, 2018
1:00 pm - 2:00 pm ET
60 minutes

Register for Live Webinar: $219

Register for Live Webinar Plus Recording Download: $329

Register for Live Webinar Plus CD (includes shipping and handling): $369

Special Feature: If you register for this webinar and cannot attend, you will be able to access a one-time instant replay without charge for up to 90 days after the date of the webinar.

Bonus for Each Registrant: The webinar speaker will answer one written question that you may submit by email within one week after the webinar.
 

Description

The 21st century presents a workplace of great diversity.  One aspect of this diversity is the mix of the generations that work side-by-side.  Without a keen understanding of each generation’s workstyle, values, and communication style, the workplace can become a difficult and less productive place.

In this program, Judi Clements gives you a fresh look at how to be a better communicator by understanding and appreciating generational differences. Judi demonstrates how and why communication so often fails. She'll show you how a simple misunderstanding can accelerate into a workplace disaster, how technology has revolutionized interpersonal communication, and how becoming a good communicator can enhance productivity and reduce workplace errors.

You'll learn how to repair a fractured inter-generational workplace environment through mutual responsibility for respectful communication.  You will become a true generational diplomat.

Agenda

You’ll learn to:

• • Embrace the principle of “Generational Tolerance”
  • Identify each generation’s workstyle, values, and motivators
  • Pinpoint key areas of generational differences and leverage differences for maximum benefits
  • Prevent and deal with intergenerational conflict
  • Reverse inter-generational communication missteps
  • Anticipate Gen Z workstyle differences
  • Apply these tools to management and Human Resource functions

Faculty

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and keynotes in the areas of management, communication, professional development, and customer service.  

Judi is a frequently sought after conference speaker and trainer who offers cutting-edge programs with a “laugh-while-you-learn” approach.  She is a New York State certified teacher, trained mediator, and qualified Myers Briggs Personality Type facilitator.  She is a past recipient of the American Society of Training & Development’s “Corporate Trainer of the Year” award and the Girl Scouts’ “Outstanding Community Leader” award.  Visit her on www.judiclements.com. You Tube. Facebook, LinkedIn, Google +, and Twitter.
 

Continuing Education Information

Continuing HRCI Credit Information
This program has been pre-approved for 1 hour of General recertification credit hours through the HR Certification Institute. Use of the seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

Continuing SHRM Credit
Park Avenue Presentations is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org

Webinar Overview

• 60 minutes (Travel Free) delivered over the Internet.
• Unlimited listeners per connection - bring the entire department.
• Q&A session with the expert.

This event will be presented live with a PowerPoint presentation to be viewed on your computer. You may listen to the audio of the webinar by telephone or through your computer. The PowerPoint slides will be provided shortly before the event. Once you register, you will receive an email which is your receipt and which includes your instructions for dialing in and logging on. You will also receive an email reminder 24 hours before the webinar.