COURSE DESCRIPTION: Your younger workers have been given many labels: Generation Y, the Trophy Generation, Millennials, or the Internet Generation. They’re frequently described as intelligent, technically savvy and ambitious. At the same time, they’re criticized as being difficult to fully engage, not very loyal and unwilling to “pay their dues” to get ahead. They’ll put in a full day’s work but just won’t give you the “discretionary effort” required for high performance.

Fortunately, they aren’t really so different than other generations. They want to make a difference and they want to succeed -- but helping them get there may require a management style that’s not currently in your repertoire.

So where do you begin – especially if you’re a Baby Boomer or Gen X manager who doesn’t relate to these “new attitude” workers? How do you motivate a workforce accustomed to being recognized and praised every day?  What do you do when a Gen Y confidently challenges your authority? How can you convince Gen Y employees that they must “own” their jobs and their results?

This webinar will teach you steps you can take right away to effectively motivate and manage your Gen Y staff.  Highlights of this content-rich webinar include how to:

• Raise the potential of your youngest employees without being a “helicopter” manager
• Meet the 5 major expectations of typical Generation Y employees
• Bridge the gap between where “new attitude” Gen Y employees are and where you want them to be 
• Encourage their self-assuredness, “can-do” attitude, and positive personal self-image
• Capitalize on their affinity for networking and team-based learning
• Move past negative stereotypes and leverage Gen Y talent without over-promising and under-delivering  
• Identify areas of potential friction rather than trying to get Generation Y employees to “fit  in” with existing workplace practices

Carol Hacker is a celebrated speaker, author, founder and president of Hacker & Associates, a management consulting and seminar company established in 1989 and headquartered in Atlanta, Georgia. She is nationally recognized as a "high-content presenter who motivates." Carol teaches her audiences how to build profitability through winning teams, productivity, employee competence and a commitment to excellence. 

Registration: $219.00

Registration - Teleconference plus CD: $308.00