City/State Start Date
Santa Fe, NM 12/4/2017
Atlanta, GA 12/4/2017
Detroit, MI 12/4/2017
Chattanooga, TN 12/5/2017
Houston, TX 12/6/2017
Boston, MA 12/18/2017
Philadelphia, PA 1/8/2018
Anaheim, CA 1/10/2018
Phoenix, AZ 1/10/2018
Charlotte, NC 1/22/2018
Denver, CO 1/23/2018
Hartford, CT 1/29/2018
Orlando, FL 1/31/2018
Tallahassee, FL 2/5/2018
Las Vegas, NV 2/12/2018
NYC, NY 2/19/2018
Valdosta, GA 2/19/2018
Salt Lake City, UT 2/19/2018
Austin, TX 2/20/2018
Nashville, TN 2/28/2018
Houston, TX 3/5/2018
Cleveland, OH 3/5/2018
Baltimore, MD 3/6/2018
Tampa, FL 3/14/2018
Jackson MS 3/19/2018
Baton Rouge, LA 3/26/2018
Chicago IL 3/27/2018
Chattanooga, TN 3/27/2018
Portland OR 3/28/2018
Raleigh-Durham, NC 4/4/2018
San Antonio, TX 4/10/2018
Detroit, MI 4/16/2018
Kansas City, MO 4/16/2018
Boston, MA 4/16/2018
Seattle, WA 4/18/2018
Mobile, AL 4/24/2018
Columbus, OH 4/24/2018
San Diego, CA 4/25/2018
San Francisco, CA 4/25/2018
Buffalo, NY 5/1/2018
Colorado Springs, 5/8/2018
Atlanta, GA 5/14/2018
Hartford, CT 5/14/2018
Philadelphia, PA 5/14/2018
Reno, NV 5/15/2018
Los Angeles CA 5/16/2018
Dallas/Arlington, TX 5/22/2018
San Jose, CA 5/23/2018
Lexington, KY 6/11/2018
St. Thomas , VI 6/11/2018
Minn/St. Paul, MN 6/19/2018
Orlando, FL 6/20/2018
Nashville, TN 6/25/2018
Charlotte, NC 7/9/2018
New Orleans, LA 7/17/2018
Jacksonville, FL 7/23/2018
Baltimore, MD 9/12/2018
Los Angeles CA 9/19/2018
San Antonio, TX 9/19/2018
Reno, NV 9/19/2018
San Jose, CA 9/24/2018
San Antonio, TX 10/2/2018
Washington, DC 10/2/2018
San Diego, CA 10/10/2018
Long Island, NY 10/13/2018
Denver, CO 10/16/2018
Seattle, WA 10/17/2018
Columbus, OH 10/23/2018
Dallas/Arlington, TX 11/6/2018
San Francisco, CA 11/7/2018
Cleveland, OH 11/11/2018
Hartford, CT 11/12/2018
New Orleans, LA 11/13/2018

Included Online Training Courses

The following on-demand training courses are available to registrants at no additional cost. Successful completion of these courses will earn an additional eight hours of PHR/SPHR recertification credits for EACH course. Potentially an additional 32 credits!

ADA Training & Certification Program

COBRA Training & Certification Program

FMLA Training & Certification Program

Paycheck Fundamentals Training & Certification Program


How To Earn Your Certifications

  • Your "HR Generalist Certificate"

    Upon completion of this three day seminar, you will be awarded with an "HR Generalist Certificate"! This certificate will become a permanent addition to your professional resume, and greatly enhance your value to your organization

  • Your "Certified Administrator" Designation

    Simply complete any of the Training &Certification Programs included with this course, then pass the exam and recieve your certificate

  • PHR / SPHR Re-Certification Credits!

    This program has been approved for 18 re-certification credit hours through the HR Certification Institute.

    For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI's criteria to be pre-approved for recertification credit.

  • SHRM PDCs

    This program is valid for 18 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
 

Comprehensive, 3-day Training Program
For HR Generalists

Get Practical Solutions To Your Everyday HR Challenges!

 Click Here for Registration and Venue Information ($2195) 

Special. Register at least one month before a session begins and save $200. Just enter MONTHEARLY as your promo code, or mention it when calling in.

As an HR Generalist, you are expected to be an expert in every human resource function, including everything from hiring to compensation to payroll to performance management to the numerous employment laws such as the FMLA, ADA, COBRA, FLSA, IRCA, and others.

Not only do you need to have a strong knowledge base in all areas, but even more importantly, you need to be able to apply your knowledge to the daily situations that arise in your workplace.

Key Benefits Of Attending This Seminar:

This course has been designed to provide you with practical solutions to the HR challenges you confront everyday. (Click here to see who has sent delegates to this program recently.)

You'll get the vital knowledge you need to succeed - plus the critical strategies to perfect your HR skills. By attending this three-day training program, you will:
  • Discover best practices and indispensable strategies for every HR function
  • Acquire the practical knowledge and tools you need to navigate employment law landmines
  • Get to practice what you learn through "real-life" case studies!
  • Earn an "HR Generalist Certificate" that enhances your professional growth
  • Earn 18 PHR / SPHR re-certification credit hours!
  • Earn 18 SHRM-CPSM/SHRM-SCPSM Re-Certification Credits!
You also receive access to our Training Certification Programs for FMLA, ADA, COBRA, HIPPA and the FLSA! Retailing for $399 each - but included as part of your seminar enrollment fee - these award-winning training courses teach you how to comply with these laws, and include numerous administrative tips and procedural recommendations for keeping your organization in compliance.

With these programs, you also receive FREE updates whenever the law changes, plus the ability to earn a "Certified Administrator" designation, which provides more value for you and your organization!

 


DAY 1

The Human Resource Profession: Evolution From Personnel Management To Strategic Business Partner
  • Exploring the HR profession and its accelerating growth
  • Identifying the current challenges in the HR profession and strategies for overcoming the challenges
  • Understanding HR’s role within the organization
  • Identifying "where to start" if new to the HR profession
  • Creating a strategically-aligned HR department to drive organizational results
  • Strengthening your relationship as a business partner and compliance expert
  • Leveraging HR technology to create efficiencies, eliminate time-consuming manual processes, and improve HR's effectiveness
  • How to add maximum value
Interactive Exercise:
  • How to Influence the boss—and keep the organization out of trouble
Employee Relations: The Framework For A High-Performing Organization
  • The basic principles for providing a high-performing organization with a robust culture
  • Benefits of creating a well-written employee handbook with clear policies
  • Understanding generational and cultural diversity and U.S. demographic shifts
  • Determining the root causes of your employee complaints
  • Learning how to handle employee relations' issues - and how to diplomatically "push back" on issues that other leaders need to own
  • Learning the techniques to encourage employees to manage their peer and supervisory relationships
  • Understanding how HR’s involvement could tread on other’s turf, creating conflict
  • Identifying strategies to coach, mentor, and develop supervisors and managers to facilitate more positive employee relations
Labor & Employment Law: Understanding Your Compliance Requirements
  • Learning the “Alphabet Soup” of Compliance: Title VII of CRA, EPA, LFPA, ADEA, OWBPA, ERISA, PDA, ADAAA, IRCA, HIPAA, COBRA, ACA, USERRA, FMLA, FLSA, DFWA, FCRA, OSHA, ECPA
  • In-depth review of Title VII of the Civil Rights Act and anti-discrimination and harassment laws and religious accommodations
  • Understanding the National Labor Relations Act and collective bargaining
  • Understanding employer obligations regarding when to conduct workplace investigations
Interactive Exercise:
  • Various exercises on materials learned in this section
The National Labor Relations Act (NLRA)
  • Understanding your compliance obligations under the NLRA
  • Learning the union organizing process from Excelsior List to Secret Ballot
  • Determining what type of employee behavior is—and is not protected
  • Understanding how to handle disciplinary proceedings when union employees request representation
  • Developing avoidance strategies and what to do if you spot unionizing activities
Common Law Basics
  • Retaliation: Review of Supreme Court case that has redefined retaliation—and how to avoid retaliation claims
  • Negligence: How to avoid claims of negligent hiring, supervision, retention, and investigation
  • Defamation and Privacy: How to handle electronic communications and employee use—and abuse—of social media
  • Understanding today’s “must-have” company policies to minimize the risk of litigation
DAY 2

The Americans With Disabilities Act (ADA) And ADA Amendments Act
  • Understanding the definition of a qualified disability under the ADAAA
  • Understanding your compliance obligations and how to avoid legal land mines
  • Learning how to create ADA-compliant job descriptions to minimize the risk of discrimination claims
  • Dealing with the balancing act of providing reasonable accommodations while also managing the business
  • Handling “sticky issues” such as declining employee performance, absenteeism, and unreasonable requests
Interactive Exercise:
  • Reasonable Accommodation
The Family & Medical Leave Act (FMLA)
  • Understanding your compliance obligations under the FMLA
  • Learning how to handle personal time off (PTO), vacation, sick pay, and workers’ compensation
  • Learning the basics of documentation
  • Dealing with the challenges and headaches of FMLA documentation
  • Implementing strategies to control and investigate FML abuse
The Fair Labor Standards Act (FLSA)
  • Understanding your compliance obligations under the FLSA
  • Learning the top five mistakes employers make regarding wage and hour issues
  • Learning the process for worker classification: Exempt or Non-Exempt?
  • Understanding the legal risks in misclassifying workers—and what to do if you have misclassified a worker
  • Understanding how to avoid non-exempt overtime calculation mistakes
Interactive Exercise:
  • Exempt or Non-Exempt?
Talent Acquisition Compliance
  • Minimizing the risk of negligent hiring—conducting thorough background checks
  • Understanding the do’s and don’ts of applicant screening to avoid FCRA violations
  • How to handle applicants who have been arrested or have a criminal conviction
  • Understanding your compliance obligations under the Immigration Reform & Control Act (IRCA)
  • Learning how to accurately complete an I-9 document to determine worker identity and eligibility
  • Identifying why I-9’s really are a “big deal” and must be done correctly
  • Understanding I-9 Retention Requirements
  • Understanding I-9 and General HR Recordkeeping
Interactive Exercise:
  • How to avoid common I-9 mistakes
DAY 3

Best Practices In Talent Acquisition: How To Get The Best Talent
  • Understanding Job Design and why a poor design = bad hires
  • Understanding where to find top talent and passive job seekers
  • Using an Applicant Tracking System (ATS) to improve efficiency and effectiveness
  • Implementing screening processes that accelerates the hiring process and minimizes the loss of top applicants
  • Learning the most effective interview processes to hire the right talent for the right positions
  • Understanding how to work with search firms and staffing agencies
  • Ensuring the interview questions you ask are not creating legal liability
Orientation And On-Boarding: Your Strategy For Retaining Talent And Creating Top Performers
  • Understanding why most orientation programs are ineffective in retaining talent
  • Learning how to create a strategic orientation program that drives results and an ROI for the organization
  • Setting performance expectations—from Day 1—and introducing new hires to performance measurements
  • Learning how to create a sense of affiliation and reduce new hire anxiety
  • Contemporary strategies for employee on-boarding – knowing how and when to leverage technology in the process
  • Learning how to involve leadership in the on-boarding process—and why HR should not own the entire process
Compensation / Total Rewards: Developing Pay Practices That Attract And Retain Top Talent
  • Understanding the Total Rewards model
  • Understanding contemporary strategies in designing compensation systems
  • Learning why variable compensation is growing in popularity
  • Understanding how to implement “checks and balances” with variable compensation plans
  • Identifying issues such as salary compression and how to handle pay inequity issues
  • Learning total rewards strategies – Work-life programs, employee development, performance management, and creating career opportunities
Performance Management: It’s A Lot More Than “Check The Box” On Annual Reviews
  • Learning contemporary strategies that are revolutionizing the performance review process
  • Understanding what’s working - and not working - in performance management
  • Understanding behavioral competencies, behavioral anchors, and why calibration is critical
  • How to get leaders involved in the process and buy-in that managing performance really is their job
  • Handling performance management challenges such as sugar-coating and “no one’s perfect”
  • Learning how to conduct an alignment meeting with leaders to ensure fairness and consistency
  • Beyond reviews: understanding the action steps to effectively manage employee performance
Interactive Exercise:
  • Transforming Performance Management
Program Wrap-Up: Developing your HR Career
  • Determine current level of career satisfaction using the career continuum tool
  • Understanding your current role and what it will take for you to be more strategic
  • How to effectively plan your HR career and how to leverage your resources
  • Beyond the Program: Creating a personal and professional action plan to get you from here to there
4:00 PM: Program Concludes

Program Wrap-Up

Action Steps Beyond The Program

INCLUDED TRAINING MATERIALS



As a seminar participant, you receive access to our FMLA, ADA, COBRA, HIPAA, and FLSA Training & Certification Programs.

For a detailed agenda, click here.  Designed for those who need to supervise or perform the actual administration and compliance requirements of these federally mandated laws, these online courses provide detailed specifics - including numerous examples, administrative tips, and procedural recommendations - for administering the often-complex requirements.

And with these courses, you also receive FREE updates whenever the laws change, plus the ability to earn a “Certified Administrator” designation in each area of study! FMLA Training & Certification Program

Program Benefits
  • Award-winning, easy-to-use interface that includes numerous Administrative Tips, Procedural Recommendations, and Interactive Quizzes (complete with answer rationale) to help ensure learning
  • FREE updates when the law changes*
  • Online access allows you to study at your pace and access materials anytime, anywhere with an internet connection
  • Special Bookmark feature that allows you to learn at your own pace and quickly return to training if you are interrupted
  • EIGHT hours of PHR/SPHR re-certification credits per course!
  • Included with each Training & Certification Program - though not required – is the test to earn your “Certified Administrator” designation. Your test is taken online and scored immediately. Upon successful completion, your certificate is mailed directly to you! We also show you any incorrectly answered test questions so you can improve any area of weakness!

Session Times:

Day 1: 8am - 4pm
Day 2: 8am - 4pm
Day 3: 8am - 4pm

 

Testimonials

Here are just some of what people are saying about this course:

...I learned more at this conference than any other I have attended

...I walked away retaining the information given and came back to my company and implemented so many of the things I learned

...I would highly recommend this course for any HR Generalist who is either just starting in their HR career or even for those generalists who just want to make sure that they are knowledgeable in all aspects of their position. Definitely worth the time!

...Your trainer (Bridget) was wonderful! She was very knowledgeable and approachable. I would highly recommend this program.

...Great class - my head is still spinning with all the great info.

...The presenter (Kara) was awesome. She made the training easy to understand; provided lots of examples which were very helpful; and definitely made it very comfortable for all participants to provide input and ask questions. It is one of the best trainings I have gone to. Thank you!

...Elga was so down with all of her knowledge and the stories she told made it easier to relate to what she was teaching us. I was able to obtain a lot of information by her teaching skills. Very satisfied! Thank you!

...The training was unbelievably helpful, and I think it had everything to do with the material and the Presenter's knowledge about the topic

...I enjoyed the interactive activities, especially where we got to share and listen to what works and doesn't work at our various jobs and companies.

...I would highly recommend this seminar to anyone in the HR profession. Whether you are an HR Generalist or Supervisor, just starting out in your HR career or a seasoned professional, this course contains a wealth of information that anyone can benefit from.

...Absolutely enjoyed it! Natalie - the trainer - was awesome!

...The trainer made sure to integrate our learning with real examples and real cases.

...I enjoyed the class size, as we were able to have multiple productive conversations throughout the classes.

...I liked the interactive classroom time...it created group conversation that lead to other questions and answers.

...Ms. Mary White was an excellent facilitator, and I have already recommended the course to other colleagues.

...Can't say enough positive things about Natalie. She was just fabulous!

...It was truly a great course!

...Mary White was great! She was extremely knowledgeable and a wonderful instructor. I would definitely recommend her class to others.

...The training/trainer was great. I also liked that we had a small group so networking was fun. Hearing about different backgrounds and scopes of work for others was helpful and we were able to apply our experiences to the training material, so that really helped.

...This was a great experience. I am looking forward to more training from your company.

...Natalie's experience and real-world examples were very helpful in understanding how to handle various situations.

...Excellent seminar...plus I have already accessed one of the online courses included with this seminar and found it to be excellent as well.

...Kelly Day was an awesome instructor. Very pleasant and made the course interesting and informative.

 

 

 

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