COURSE DESCRIPTION: Great leaders are exceptionally good at handling change. That’s why they’re leaders. But many line managers, and most rank-and-file employees, absolutely hate it. There’s no mystery why. For most people, change means, “I trained myself to do X for years and I’ve achieve a high level of mastery. Now they’re telling me that everything I know is irrelevant and I have to start all over again.”  

If your organization is going through some type of change initiative right now – and who isn’t? – success or failure will be determined by how well the leadership team helps people manage and even embrace change. Success or failure will depend on how well you train certain people to do Y instead of X, and how well you can replace old processes with new ones that require completely different skills, attitudes and behaviors. 

That sounds easy in concept, but in practice it’s brutally difficult to change people. And the reality is, the leadership at most companies isn’t nimble enough to pull it off. They get overwhelmed. And the competitor that CAN realign employee behavior with new company goals eats their lunch. 

Don’t let it happen to you. This seminar is targeted to HR executives and line managers. It will describe what it takes to become an effective “change agent,” – that is, a leader with the ability to get “buy-in” from employees, and align their behavior with the new processes required to make your company successful. Do that and you’ll lead change rather than having it lead you. 

Our speaker will explain how to:

• Get employees to accept change, whether you chose it or it was thrust upon you
• Identify in advance reactions to change and turn resistance into renewal
• Implement a 5-step plan to lead your team through transitional times regardless of the challenge
• Deal with the grief and low morale caused by change
• Anticipate and handle setbacks during the transition from old to new
• Celebrate the opportunities that change brings; there are many!

Carol Hacker is founder and president of Hacker & Associates, a Atlanta-based management consulting and seminar company established in 1989. She has authored more than 400 articles, scores of audio CDs and 14 books (including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People).

Her skill-building seminars are guaranteed to energize you with practical information that can be put to use immediately. Carol was Director of Human Resources for the North American Division of a European manufacturing company. She a B.S. and M.S. with honors from the University of Wisconsin.

Registration - Teleconference plus CD: $308.00