BankNewswatch

Teller School - 2 Part Series

February 21, 28, 2023 1:30 pm - 3:30 pm

A BankWebinars.com Program

Click Here to register for live program $509

Click Here to register for live program and recording $759

During this two-part virtual class, we will learn many of the compliance, regulatory, and security issues necessary to be a successful Teller.

Teller School - Part 1

February 21, 2023, 1:30 pm CST

Topics
  • Customer Service Skills
  • Currency
  • Endorsements:
    • Consumers
    • Business
    • Fiduciary
  • Specialty Checks:
    • Treasury Checks
    • Substitute Checks
    • Postal Money Orders
  • Regulation CC on Checks
  • Checks - Fundamentals

Teller School - Part 2

February 28, 2023, 1:30 pm CST

Topics
  • BSA Training for Tellers including Red Flags
  • Check Fraud
  • How money moves and timeframes for returns
  • Understanding the Connection with the signature card contract
  • Postdated Checks
  • Stale dated Checks
  • Liability of the Parties
  • Legal legends on checks
  • Handling Checks at the death of an account holder
  • Active Shooters and Robbery

Faculty

Deborah Crawford

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.