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COPPA Compliance: Frequently Asked Questions

Tuesday, December 20th, 20222022 10:00 am - 12:00 pm CT

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The primary goal of COPPA is to place parents in control over what information is collected from their young children online. The Rule was designed to protect children under the age of 13 while accounting for the dynamic nature of the Internet. The Rule applies to operators of commercial websites and online services (including mobile apps and IoT devices, such as smart toys) directed to children under 13 that collect, use, or disclose personal information from children, or on whose behalf such information is collected or maintained (such as when personal information is collected by an ad network to serve targeted advertising). The Rule also applies to operators of general audience websites or online services with actual knowledge that they are collecting, using, or disclosing personal information from children under 13, and to websites or online services that have actual knowledge that they are collecting personal information directly from users of another website or online service directed to children.

Topics

  • 8 basic items you must do to comply
  • What is personal information?
  • What types of online services are affected by COPPA
  • Who enforces COPPA?
  • Does this apply to online banking, mobile apps, and online account opening?
  • What if the customer lies about their age?
  • What disclosures are required? When do we have to tell parents?
  • Learn more about COPPA and its requirements for our financial institutions

Faculty

Deborah Crawford

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.