Nearly every ISO and IT Manager's greatest fear is getting THAT phone call - the one where a user says they have a ransom note popping up on their screen. This is one of our greatest fears as well, but with a different spin - getting THAT phone call from a client. Unfortunately, we've been in this situation before and helped numerous organizations recover from ransomware.

In this session, we'll review two different ransomware attack scenarios from two different organizations that got different results while dealing with ransomware - and WHY.

Buzz Hillestad is a VP Information Security Consultant and heads the Incident Response team at SBS CyberSecurity in Madison, South Dakota. SBS is a premier cybersecurity consulting and audit firm dedicated to making a positive impact on the banking and financial services industry. Hillestad has a bachelor?s degree in Computer Information Systems for Business and has performed masters work in Information Security at the SANS Institute ? an internationally recognized best source for cybersecurity education.