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Outsourcing Collections: What's Right for Your Business?

Date: Thursday, September 26, 2019
Time: 1:00-2:30 pm EST

Sponsored by Lorman Education Services

Registration - Live Webinar Only: $219.00

Registration - Live Webinar Plus CD Recording: $288.00

Gain a better understanding of outsourcing collection of your accounts receivable and if it’s the right decision for you.

Many businesses struggle with collection of their accounts receivable. Businesses sometimes grow quickly and struggle to appropriately staff and train their employees to effectively collect on past due accounts or face obstacles that are beyond the abilities of their credit and collection professionals for various reasons. Sometimes business trends send you into a new area of focus that makes your collection practices stale and unable to produce positive results.

This information will give you insight into whether outsourcing collection of your accounts receivable is right for you, how you can outsource collection of your accounts receivable, and will help you set expectations for the outsourcing process. When you have reached the point where recovery your past due accounts is a struggle, it is time to consider outsourcing to free up your credit and collection profession-als to focus on high-value accounts and to maximize the potential recovery you can obtain on your AR balances.

Learning Objectives:

  • You will be able to explain to your peers how outsourcing collection of accounts receivable can potentially benefit your business.
  • You will be able to identify when outsourcing collection of your accounts receivable makes sense for your business.
  • You will be able to recognize the right entity to pursue collection of your accounts receivable and what method of doing so works best for you.
  • You will be able to review your current collection processes to determine whether a change is needed.

This Live Webinar Covers These Hot Issues:

Reasons to Outsource

  • Specialization: Unique Debts, Collateral Recovery, Consumer Debts, and More.
  • Staffing Concerns: Large Volume and the Size of Your Business,
  • Maximizing Recovery and Minimizing Effort
Collections: Third Party vs. First Party Outsourcing
  • Pros and Cons of Each Option
  • Fit for Your Business
Outsourcing for Legal Action
  • Working With Lawyers and Collection Agencies
  • Preparing Accounts for Suit
  • Reviewing Your Policies for Effective Legal Action
Reviewing Your Results
  • Tracking Results Over Time
  • Implementing Quality Control Mechanisms
  • Reconfiguring as Needed

Credit Information (Sponsored by Lorman Education Services)

  • CLE
  • CPE

For Detailed Credit Information page click here

Only registered attendee will receive continuing education credit.


Raymond P. Wendolowski Jr., Esq., Bernstein-Burkley, P.C.

  • Attorney with Bernstein-Burkley, P.C.
  • Practice emphasizes all aspects of creditors’ rights
  • Conducts regular seminars and workshops on numerous creditors’ rights and collections, including seminars focused on the Fair Debt Collection Practices Act and negotiation tactics for collection professionals
  • Member of the CLLA
  • J.D. degree, University of Pittsburgh School of Law
  • Can be contacted at 412-456-8119 or

(Not available outside the US)