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Viewing the World Through a UDAAP Lens

Wednesday, June 13th, 2018

10:00 am - 11:30 am CT

Length: 1 hr 30 min                    Sponsored by Credit Union Webinars

Click Here to register $195.00

Click Here to register and receive CD recording $295.00

The Dodd-Frank Act gave the CFPB broad discretion in enforcing UDAAP. The CFPB has not issued implementing regulations and is relying on guidance and enforcement actions to ensure compliance. Unfortunately, this leaves many unanswered questions.

 In this session, we'll cover UDAAP definitions and CFPB enforcement actions, as well as things to consider as you review your credit union's advertisements, products, services, and actions through a UDAAP lens.

Topics Will Include:

  • Explanations of "unfair," "deceptive," and "abusive" acts and practices
  • Recent CFPB UDAAP actions regarding indirect lending, advertising and marketing, and denial of credit union services
  • UDAAP Risk Assessment and risk mitigation techniques
  • Avoiding UDAAP advertising landmines

Who Should Attend?

Compliance, marketing, advertising, PR, legal and risk management staff including Chief Compliance Officers, Chief Marketing Officers and Vice Presidents of Marketing will all benefit from attending this webinar.


Gaye DeCesare joined CU Service Network as Vice President of Compliance in April, 2017, with the company’s acquisition of COMPASS 4 CUs. She had served as the President/CEO of that organization since its inception in 2010. Prior to that, she held positions with Belvoir Federal Credit Union (2005-2015) and State Department Federal Credit Union (1984-2005).

Specializing primarily in compliance for more than 25 years, she served on the NAFCU Compliance Standards and Practices Commission that developed the NCCO certification program and is a founding member of both the Capital Area Compliance Roundtable and regional BSA Compliance Roundtable. Gaye is also a current member of Global Women's Leadership Network (GWLN), which connects and empowers credit union women from around the world.

Gaye was among the first in the nation to earn the designations of NAFCU Certified Compliance Officer (NCCO) and CUNA Credit Union Compliance Expert (CUCE) when the programs were introduced in 1997 and 2000, respectively. In addition to holding NCCO and CUCE designations, she is also a certified Bank Secrecy Act Compliance Specialist (BSACS).

Gaye is a nationally-known speaker, having presented to credit union organizations at the federal, state and local levels.