Gain
an understanding on collection claims and how to defend against
them.
The credit and collection industry remains under an increased scrutiny from the regulators and a target of the aggressive consumer bar. In 2018, courts issued a number of seminal decisions with significant impact on the industry and, in particular, the use of technology in collections.
This topic is critical to understanding the hot-button issues facing the industry, including commonly-brought claims under the Fair Debt Collection Practices Act, Telephone Consumer Protection Act, and Fair Credit Reporting Act.
This material will analyze potential strategies for defending against such claims brought on a class basis and will help credit and collection professionals to assess their policies and procedures for compliance while identifying areas of potential exposure. This material will arm you with the valuable knowledge necessary to mitigate the risks of litigation and enforcement actions.
Learning Objectives:
- You will be able to define your policies and procedures to ensure compliance and address risks.
- You will be able to identify helpful strategies for defending consumer class actions.
- You will be able to recognize the risks and benefits of using various technology in collections.
- You will be able to discuss hot topics and recent developments in FDCPA, TCPA, and FCRA litigation and enforcement.
This Live Webinar Covers These Hot Issues:
FDCPA
- Must-Know FDCPA Cases of 2019
- Validation Notices
- Amount Due Disclosures
- Time-Barred Debts
- Telephone Calls and Voicemails
- Emails
- Strategies for Defending Class Actions
- CFPB Proposed Rule Making
- Takeaways
TCPA
FCRA Wrap-up
- Lessons Learned
Credit Information: (Sponsored by Lorman Education Services)
- CLE
- CPE
- NASBA
For Detailed Credit Information page
click here
Only registered attendee will receive continuing education credit.
Faculty
Maryia Jones, Troutman Sanders LLP
- Litigation and compliance counsel at Troutman Sanders LLP
- Member of the firm’s national practice defending credit and collection industry in individual and class actions across the country
- Provides regulatory and compliance advice to its financial services clients
- Regularly contributes analysis and commentary on legal and business developments in the consumer financial services industry through the Consumer Financial Services Law Monitor at cfslawmonitor.com
- Member of the Association of Credit and Collection Professionals International
- Can be contacted at 757-687-7539 or maryia.jones@troutman.com
- Note: Effective April 1, 2020, Troutman Sanders will combine with Pepper Hamilton to become Troutman Pepper Hamilton Sanders LLP (Troutman Pepper) (Troutman.com)
Stephen Steinlight, Troutman Sanders LLP
- Nearly two decades of experience as a litigator in a broad range of complex business, commercial, corporate, real estate, banking, financial services, consumer finance, securities industry/broker-dealer and investments, white-collar/regulatory, labor and employment, and collection matters
- Represented businesses and entities of diverse sizes and across a broad range of industries and sectors, as well as individual executives and professionals
- Appeared in federal and state courts at the trial and appellate levels in New York, New Jersey, and numerous other jurisdictions, as well as in arbitrations
- Represented banks, financial institutions, lenders, trusts, loan originators, servicers, consumer reporting agencies, creditors, and debt buyers and collectors in financial services, lender liability, consumer, and mortgage-related compliance and litigation, including foreclosures, class actions, and other multi-party complex litigation involving statutory claims such as Fair Debt Collection Practices Act, Fair Credit Reporting Act, Telephone Consumer Protection Act, Real Estate Settlement Procedures Act, Truth in Lending Act, Equal Credit Opportunity Act, Home Ownership and Equity Protection Act, Equal Credit Opportunity Act, Racketeer Influenced and Corrupt Organizations Act, their state counterparts, and implementing regulations, as well as various state-level predatory lending, fraud, and deceptive practices statutes
- Litigated before government regulatory bodies such as the Consumer Fraud Protection Bureau, the Securities and Exchange Commission, the U.S. Equal Employment Opportunity Commission, and several state and local agencies, and self-regulating organiza-tions such as the Financial Industry Regulatory Authority, Inc. (formerly NASD/NYSE enforcement)
- Can be contact at 212-704-6008 or Stephen.Steinlight@Troutman.com
- Note: Effective April 1, 2020, Troutman Sanders will combine with Pepper Hamilton to become Troutman Pepper Hamilton Sanders LLP (Troutman Pepper) (Troutman.com)
(Not available outside the US)