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Paralegal's Guide to Dealing With Difficult Clients
Tuesday, April 10, 2018
Sponsored by Lorman Education Services
Learn techniques to identify and effectively respond to difficult clients to turn them into satisfied clients.
Most paralegals are on the 'front lines' when dealing with difficult clients. This topic will help paralegals and the attorneys that supervise them recognize why clients are 'difficult' and how to prevent them from ever becoming 'difficult' in the first place.
It will also give legal professionals strategies for dealing with 'difficult' clients so that they can help these clients more effectively.
Areas Covered in the Session:
What Is a Difficult Client?
How to Deal With a Difficult Client
Your Client's Report Card
Credit Information (Sponsored by Lorman Education Services):
Only registered attendee will receive continuing education credit.
Robert Greening, GreeningLaw, P.C.
(Not available outside the US)