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Using Social Media in Banking

Date: Thursday, March 21, 2019
Time: 1:00-2:30 pm ET

Sponsored by Lorman Education Services

Registration - Live Webinar Only: $219.00

Registration - Live Webinar Plus CD Recording: $288.00

Stay up-to-date on the various shifting financial regulations that apply to social media.

The use of social media has exploded in the past few years. Individuals are using it to communicate with each other on a daily basis. Businesses, especially banks and other financial institutions, are searching out ways to use social media to market to consumers. Yet, because the financial services industry is so highly regulated, the regulators are scrambling to keep up with this new marketing avenue.

They have implemented regulations intended to protect consumers, often imposing board level responsibility for compliance. In the rush to connect with customers, many financial institutions may be unaware of existing regulatory guidance on these issues and hence risk running afoul of the regulators. This topic helps the people responsible for compliance understand the existing regulatory framework.

Further, the material explains the restrictions imposed when dealing with consumers online. Failing to understand and follow these rules can result in regulatory actions. This information is critical for financial institutions that market to consumers online in order to ensure they comply with federal regulations.

Learning Objectives:

  • You will be able to discuss privacy/data security.
  • You will be able to identify fraud issues.
  • You will be able to recognize FTC guidance.
  • You will be able to describe FFIEC regulated banks and institutions.

This Live Webinar Covers These Hot Issues:

FFIEC Regulated Banks and Institutions

  • Deposits and Loans
  • Electronic Payments
  • Credit Reports
  • Third-Party Service Providers
SEC/FINRA Regulated Institutions
  • Supervision
  • Advertising
  • Recordkeeping
FTC/CSFB Guidance – Applies to Consumer Oriented Financial Service Companies
  • Endorsements
  • Online Advertising
  • Behavioral Tracking
Other Considerations
  • Fraud Issues
  • Privacy/Data Security
Practical Guidance
  • Policies and Procedures Needed to Address Unique Issues, Such as the Risks of Online Posts, Edits, Replies and Retention
  • Managing Vendors Who May Host, Manage Content or Otherwise Be Involved in the Process
  • Employee Training, and Drawing the Line Between Personal and Professional Social Media Use
  • Oversight Controls and Reporting
  • Specific Laws and Regulations That Come Into Play With Social Media Activities

Credit Information (Sponsored by Lorman Education Services)

  • CLE
  • CPE

For Detailed Credit Information page click here

Only registered attendee will receive continuing education credit.


Kevin C. Taylor

  • Partner at Zukerman Gore Brandeis & Crossman, LLP
  • Focuses his practice on complex outsourcing, technology, commercial and intellectual property transactions
  • Handles the negotiation of technology and corporate transactions involving software, computer systems, outsourcing, e-commerce, patent licenses, intellectual property, content distribution and computer hardware
  • Litigates information technology and intellectual property issues in federal and state courts, and appeals, including litigation of software, outsourcing, electronic component industry, copyright and trademark infringement, and general commercial claims
  • Has represented financial institutions in all segments of the industry throughout his career
  • Frequent speaker and writer on issues concerning information technology, data security and outsourcing, including appearances on Bloomberg television and the Wall Street Journal
  • Author of FinTech Law, a treatise on the use of technology in the financial services industry, published by BNA
  • Can be contacted at LinkedIn® at

(Not available outside the US)