Learn
how to better negotiate your collection debt, while understanding
new tactics to help your company become more successful without
wasting time and money.
Credit and collections professionals face
tough challenges from pesky customers on a daily basis. Many
customers have become so accustomed to avoiding their obligations
that negotiating with them seems pointless, at best, and a drain on
your valuable time and money at worst.
This information will help credit and
collections professionals to better develop their negotiation
tactics, to implement policies and procedures that will make
negotiation easier and more effective, and to better understand when
to seek help from outside your organization.
Learning Objectives:
- You will be able to define the credit and collections
policies that will work best for your company.
- You will be able to discuss the best way to negotiate
with customers who have caused you trouble in the past.
- You will be able to identify when a customer will take
extra effort to collect from, and when it is time to call in
someone else to help.
- You will be able to review past mistakes and correct the
same to make negotiations more effective in the future.
This Live Webinar Covers These Hot Issues:
Commercial Collections
- Collecting Internally
- Credit and Collections Policies
- Timing Your Efforts
- Outside Collections
- When to Place
- Collection Agency vs. Attorney
- Managing Your Customer Base
- Being Aggressive Without Losing Future Business
- How to Know When to Cut Bait
Consumer Collections
- FDCPA and State Regulations
- Know the Risks
- Stay Aggressive
- The Importance of Training
- Create a Script/Handbook
- Monitoring and Compliance
- Utilize Outside Collections
- Agencies vs. Lawyers
- Alternative Fee Structures
Unusual Circumstances
- Collateral
- When to Seize and When to Wait
- Doubling Down
- Other Security
- Judgments
- Promissory Notes
- And More
Credit Information (Sponsored by Lorman Education Services)
For Detailed Credit Information page
click here
Only registered attendee will receive continuing education credit.
Faculty
Raymond P. Wendolowski Jr., Esq.,
Bernstein-Burkley, P.C.
- Associate with Bernstein-Burkley, P.C.’s Creditors’
Rights group
- Focuses primarily on commercial collection litigation
- Responsible for the filing and defense of mechanics’
liens, foreclosure actions, replevins, bond litigation,
involuntary bankruptcies and other credit-related matters
- Involved with a number of professional organizations,
including the Allegheny County Bar Association (ACBA) where
he graduated the Bar Leadership Initiative program and is a
current member of the Education Committee
- Served as a lecturer for Lorman Education Services, as
well as for local credit industry trade groups, on credit,
collections and collection-related topics
- Licensed to practice law in Pennsylvania and was
admitted to practice before the United States District Court
for the Western District of Pennsylvania in 2011
|