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Teller Compliance Issues

Thursday, March 12th 2020

10:00 am - 11:30 am CT

Length: 1 hr 30 min                    Sponsored by Credit Union Webinars

Click Here to register $195.00

Click Here to register and receive CD recording $295.00

This informative webinar will review endorsements, ambiguous language on checks, stop payment orders, death issues, post-dated checks and the account holder's responsibilities in reviewing his or her statements.

Your financial institution's best defense against fraud is the proper placement of holds on checks within Regulation CC's guidelines. We will review all schedules of next day items, local and non-local checks. Participants will receive materials including hold forms and worksheets.

Covered Topics:

  • How money moves
  • Endorsements
  • Contradictory terms
  • Incomplete contracts
  • Stop payment orders
  • Stop payment orders on cashier’s, certified and teller’s checks
  • Knowledge of death and action on checks after death
  • Customer’s duty to read statement
  • Negligence issues and the customer’s responsibility
  • What is a transaction account?
  • What is a local check?
  • Next day items
  • Case by case holds and exception holds
  • Substitute checks
  • Red Flags for Money Laundering
  • CTRs

Who Should Attend?

This webinar will benefit all head tellers, branch managers, branch administrators, compliance officers, training staff and others who manage or work the frontline.

Instructor