Are You Determined to Lead an Exceptional Branch?Wednesday, January 8th, 2020
1:30 pm - 3:00 pm CT
Length: 1 hr 30 min Sponsored by Credit Union Webinars
"You bet, of course I am!"
You must agree that would be
every branch manager’s battle
cry. Unless the branch manager
is burned out, burned up, or not
What about the employee
experience? What three words
would you use to describe the
work culture at your branch?
Does your staff feel included?
Do they have clear expectations
and the training, the tools, and
the coaching to deliver the
goods as expected?
Who Should Attend?
Branch leaders, Head tellers, and anyone working in today's competitive branch environment.
Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 30 plus years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her substantial banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with a $1 billion south Texas bank.
Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality have left a lasting mark on InterAction Training, the firm she founded in 1983.
As a graduate of the School of Bank Marketing from the University of Colorado, she realizes the value of quality education. Honey invests time as a faculty member for banking schools around the country. She is a repeat presenter for most of the state banking associations and has accumulated an impressive client list that includes over 600 banks, credit unions, and other organizations. Globally, she presented a program in the south of France for an international, energy-related firm.
Honey has a coaching practice specializing in helping others pursue professional excellence and is the author of numerous published articles and training manuals. Her first book, Coaching Yourself & Others will be released soon.
Honey continues her personal pursuit of excellence and has obtained certification in Reality Therapy from the William Glasser Institute as well as certification from the Training and Development Program at Texas A&M. She is an EverythingDiSC Certified Distributor and Trainer.