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Advanced Collection Tools

Thursday, January 10th, 2019

10:00 am - 12:00 pm CT

Length: 2 hours                    Sponsored by Bank Webinars

Click Here to register $265.00

Click Here to register and receive CD recording $395.00

Attend this webinar to learn how to better collect “problem loans” and protect the rights of the bank in today’s market!

This proactive webinar covers negotiation, technical, and management tools in collecting cash. The negotiation process will include the “human factors” while the technical skills will include “business law basics” (contract law and lender liability).

The technical aspects of collections will also address what happens when a “good” loan turns into a “bad” loan i.e. the market has now turned down, tenants have left, and the payments are severely delinquent. What should the bank do and not do at this point in time?

This question will be answered by addressing the “legal rights” of the bank and the “practical steps” that the bank should take in order to protect itself. This will include the collection process, restructuring the loan, and/or proceeding against the borrower through repossession, foreclosure, filing a law suit to obtain a judgment, forcing the borrower into bankruptcy or simply “walking away.” This section will also include the “outside” influence from the banking regulators.

Additionally, the X (authoritative), Y (delegation), and Z (team) management styles will be outlined which impact the lender’s ability to manage the collection process.

The webinar will include several “real-life” collection scenarios.

Topics Will Include:

  • Advanced tools in collecting cash including negotiation, technical, and management skills
  • “Human” factors in the collection process
  • Business law basics including “contract law” and “lender liability”
  • Determine the bank’s strategy in protecting itself-collections, restructuring the loan, repossession, foreclosure, filing a law suit to obtain a judgment, forcing the borrower into bankruptcy or walking away
  • Assess “outside” influence by the banking regulators
  • The X, Y, and Z management styles and collections management
  • Collection scenarios

Who Should Attend?

Commercial lenders, credit analysts, loan documentation specialists, branch managers

Instructor

David L. Osburn is the founder of Osburn & Associates, LLC, a Business Training and Contract CFO Firm that provides seminars, webinars, and keynote speeches for CPAs, bankers, attorneys, credit managers, and business owners on topics such as Banking/Finance/Credit, Negotiation Skills, Marketing, and Management Issues. Mr. Osburn’s Contract CFO clients include medical practitioners, financial institutions, law firms, CPA firms, architects, real estate developers, and contractors.

His extensive professional background of over 30 years includes 19 years as a Business Trainer/Contract CFO and 16 years as a bank commercial lender including the position of Vice President/Senior Banking Officer. His banking credentials include loan underwriting, loan “work-out”, management, and business development.

Mr. Osburn has been an adjunct college professor (MBA and undergraduate courses) for over 30 years including the College of Southern Nevada. He holds an MBA from Utah State University, a BS in Finance from Brigham Young University, and is a graduate of the ABA National Commercial Lending School held at the University of Oklahoma. Additionally, Mr. Osburn holds the professional designation of Certified Credit & Risk Analyst (CCRA) as granted by the National Association of Credit Management (NACM).